Happy Laundry Day

CONTRACTUAL RELATIONSHIP

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS OF USE BEFORE USING THIS SITE OR ANY OF THE SERVICES AND APPLICATIONS. If you do not agree to these Terms and Conditions, please do not access or use this website or the products or services offered thereby.

Welcome to Laundr! These terms and conditions (“Agreement”) apply to Laundr LLC. (“Laundr”) website (laundr.io) and the related mobile application and/or selected other domains, existing or future, and related content, products and services (collectively, the “Services”) As used in this Agreement, “Laundr,” “we,” “us,” or “our” shall mean Laundr LLC.

By accessing or using our Services, whether or not you register to use the Service, you agree the terms of this Agreement and to the collection, use and disclosure of your information as set forth in to our Privacy Policy, which establish a contractual relationship between you and Laundr. This Agreement supersedes prior agreements or arrangements with you. You should review the Agreement before providing us with any information.

THE SERVICES

Laundr is an on-demand laundry delivery service that enables users to schedule pickup and delivery to their home, business, or apartment using Laundr’s mobile application or website which is provided as part of the Services. After scheduling the reservation using the Application, a third party, which is an independent contractor working with Laundr (“Third Party Contractor”), will pick up and deliver the user’s laundry.

OWNERSHIP AND RESTRICTIONS

The Services, including text, content, photographs, images, and software are owned and operated by Laundr. The Services and Materials are protected by copyright, trademark, and other proprietary rights and laws.

No Materials from the Services and Applications may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without express permission.

USER REQUIREMENTS & CONDUCT

In order to use most aspects of the Services, you must register for and maintain an active personal user Services account. You must be at least 13 years of age to obtain an Account. You are responsible for all activity that occurs under your Account.

DAMAGED OR LOST ITEMS

Missing Items

Any missing item must be reported within seven (7) days of delivery. All claims are reviewed on a case-by-case basis.

Damaged Items

For damage related to normal wear and tear, Laundr does not provide reimbursement. Per industry standards, items like color fading, small holes, or buttons damage are considered normal wear and tear.

Reimbursement

Reimbursement for lost items is limited to ten (10) times the charge for cleaning the item, not to exceed $1,000. For damaged items, reimbursement is limited to ten (10) times the cleaning charge or $100, whichever is lower.

SUBSCRIPTIONS

Laundr offers Monthly, Semester, and Annual subscriptions. By default, subscriptions auto-renew at the end of each period unless cancelled prior to the renewal date.

Subscriptions are non-cancelable and non-returnable once the period has begun.

PAYMENT

Charges are final and non-refundable, unless otherwise determined by Laundr. You agree that we may submit periodic charges to your chosen payment method without further authorization until you terminate the authorization.

GOVERNING LAW & ARBITRATION

Any dispute or claim relating to this Agreement or the Services will be resolved by binding arbitration rather than in court. This Agreement is governed by the laws of the State of Florida.