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Contact us through the Email form below for support, advertising, partnership and other inquiries. Or just send us your favorite “dad joke.”
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FAQs
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Use this contact form for all inquiries.
Frequently Asked Questions
Who is doing the laundry?
Laundr uses a network of independent washers whom are tested through a series of background and quality control checks. During peak hours, excess orders may be sent to a partnered laundromat for processing.
How long does it take?
From the point of order to order completion can take anywhere between 3 and 6 hours depending on how much laundry was sent.
How do you keep track of the laundry?
Laundr’s quality control system consists of a series of checks including multiple weight measurements at each stage of the order process, constant gps tracking, and signatures taken from user, washer and driver at each dropoff.
Can anyone work for Laundr?
Anybody in one of Laundr’s service areas can submit an application to either be a washer or a driver. Each role has separate requirements and qualifications.
How much does it cost?
The cost of an order is based off of a number of variables including delivery distance, order size, order composition, and overall order volume. Our algorithm automatically takes these variables into account to consistently bring prices to a minimum.
Where do you operate?
Currently, Laundr only operates in Gainesville, FL. Email us if you would like to request our service in your town.
What kind of laundry detergent do you use?
Laundr offers both scented and unscented (hypoallergenic) detergent.
Can you deliver inside my dorm?
As with other private buildings, we can deliver to the front door or front desk, however we are unable to enter.